LEGAL DOCUMENTS

Last updated: 2 May 2025 · [email protected] · www.scalewithniall.com

Please read these Terms carefully. By accessing our website or engaging our services, you agree to be bound by these Terms in full. If you do not agree, you must not use our website or services.

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website www.scalewithniall.com, any products, services, guides, courses, consultations, and marketing services provided by Scale With Niall ("we", "us", "our").

2. About Us

Scale With Niall is a marketing and business growth consultancy operating in the United Kingdom. We provide digital marketing services, lead generation, Google Business Profile setup guidance, free educational resources, paid advertising management, and related services to local businesses.

3. Eligibility

By using our website or services, you confirm that:

You are at least 18 years of age
You are using our services for legitimate business purposes
You have the authority to enter into a binding agreement on behalf of yourself or your business
You are based in the United Kingdom or are accessing our services from a jurisdiction where doing so is lawful

4. Free Resources and Guides

We offer free educational content including guides, walkthroughs, and course materials. These are provided for informational purposes only. By accessing Free Resources, you agree that:

The content is provided as is without any warranty of accuracy or completeness
Results may vary and we do not guarantee any specific outcomes
Free Resources do not constitute professional legal, financial, or technical advice
We reserve the right to withdraw or modify Free Resources at any time without notice

5. Strategy Calls and Consultations

We offer free strategy calls and paid consultation sessions. By booking a call, you agree that:

Calls are provided for informational and advisory purposes only
Information shared during calls does not constitute a binding contract unless followed by a separate signed agreement
We reserve the right to decline or cancel any booking at our discretion
You must attend at the scheduled time or provide reasonable notice to reschedule
Any marketing recommendations made during calls are suggestions only and do not guarantee results

6. Paid Services

Where you engage us for paid services including but not limited to paid advertising management, website creation, or marketing systems, the specific scope, fees, and deliverables will be set out in a separate written agreement or proposal. No refunds are provided once work has commenced unless otherwise agreed in writing.

7. Intellectual Property

All content on www.scalewithniall.com including text, graphics, logos, images, guides, course materials, and videos is the intellectual property of Scale With Niall and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written consent.

8. Acceptable Use

You agree not to use our website or services to:

Violate any applicable laws or regulations
Transmit any unsolicited or unauthorised advertising or promotional material
Engage in any fraudulent, deceptive, or misleading conduct
Attempt to gain unauthorised access to any part of our systems
Reverse engineer, copy, or resell our proprietary systems or materials
Harm the reputation of Scale With Niall or any associated individuals

9. Disclaimer of Warranties

Our website and services are provided on an as is and as available basis. To the fullest extent permitted by law, Scale With Niall disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Scale With Niall shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. Our total liability in respect of any claim shall not exceed the total fees paid by you to us in the three months preceding the claim.

11. Third Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Where we integrate third-party tools such as GoHighLevel, Meta Ads, or Google Ads on your behalf, use of those platforms is also subject to their respective terms of service.

12. Testimonials and Results

Any testimonials, case studies, or results mentioned on our website represent individual experiences and are not guarantees of future performance. Results vary based on individual effort, market conditions, budget, and many other factors outside our control.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to update these Terms at any time. The most current version will always be available on our website. Continued use of our services following any changes constitutes your acceptance of the updated Terms.

15. Contact

Email: [email protected]
Website: www.scalewithniall.com

Your privacy matters to us. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Scale With Niall is the data controller responsible for your personal data. We operate from the United Kingdom and provide digital marketing services to local businesses.

Contact: [email protected] | www.scalewithniall.com

2. Data We Collect

Information you provide directly

When you complete our lead capture form, book a strategy call, or contact us, we may collect:

Full name and business name
Email address and phone number
Estimated monthly revenue
Whether you have a website or Google Business Profile
Any additional information you voluntarily share

Information collected automatically

When you visit our website, we may automatically collect your IP address, browser type, pages visited, referring source, and device information through cookies and similar tracking technologies.

Information from third parties

Where you interact with us through Meta or Google advertising platforms, we may receive information about your interactions with our ads in accordance with those platforms' own privacy policies.

3. How We Use Your Data

To provide you with the free guide, course, or resources you requested
To send you SMS and email communications relating to your enquiry
To contact you regarding your strategy call booking
To send you follow-up nurture communications relevant to growing your business online
To improve our website and services
To comply with legal obligations and protect against fraud

4. Legal Basis for Processing

Consent: Where you have submitted a form or opted in to receive communications from us
Legitimate interests: Where we have a legitimate business interest in following up with enquiries
Contractual necessity: Where processing is necessary to deliver a service you have requested
Legal obligation: Where we are required to process data to comply with applicable law

5. SMS and Email Communications

By submitting your details through our website, you consent to receiving SMS messages and emails from us. These may include guide access details, appointment reminders, follow-up educational content, and information about our services.

You may opt out at any time by replying STOP to any SMS or clicking the unsubscribe link in any email.

6. Data Sharing

We do not sell your personal data. We may share your data with the following third parties where necessary:

GoHighLevel (CRM and marketing automation platform)
Meta Platforms (where running advertising on your behalf)
Google (where running advertising or using Google Workspace)
Email and SMS delivery service providers
Legal or regulatory authorities where required by law

7. Data Retention

Lead and enquiry data: up to 2 years from last contact unless you request deletion sooner
Client data: up to 6 years for legal and accounting purposes
Marketing opt-out records: retained indefinitely to respect your preferences

8. Cookies

Our website uses cookies to improve your browsing experience and understand how our site is used. We use essential cookies, analytics cookies, and marketing cookies. You can manage your cookie preferences through your browser settings.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Rectification: Ask us to correct inaccurate or incomplete data
Erasure: Request deletion of your personal data in certain circumstances
Restriction: Ask us to limit how we use your data
Portability: Request your data in a structured, machine-readable format
Object: Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Website: www.ico.org.uk
Phone: 0303 123 1113

We would appreciate the opportunity to address your concerns directly before you contact the ICO.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this document.

12. Contact

Email: [email protected]
Website: www.scalewithniall.com